CV Fedhasa Personal Tourism

Malicious web article

The wonders of the web can only be outweighed by the damage that it can do .
I have recently been expanding my portfolio and in that process recieved some strange questions during interviews about ethics and morals? While I am comfortable that I managed to deal with the questions effectively I couldn’t help to understand what had triggered them, so I asked and the answer was amazing.
In 2010 ,a women wrote a blog which was less than flattering about me and most importantly the facts untrue (a testimony by the numerous reference letters received post 2010 for my positive contributions to the industry from the likes of the  Minister of Tourism , TBCSA (Tourism Business Council of South Africa and other prominent tourism leaders )
I won’t give any credence to the actual blog by mentioning names ,but include a screenshot of the article below.

So as I have never met with this woman , I decided to research her and was relieved to find this article amongst others which certainly do not cast her in a positive light !

Anyway damage done and absolutely no way to understand what the effects of this have been on my life!

Please take care of what you say and write ,you have no idea how that may affect someone’s future.

More importantly take the time to establish what is the truth behind “facts and statements ” on the internet especially on sites where there are no verification check and balances required to make a statement!

As for me – if you want to know something about me please just ask , I have nothing to hide .

CV Fedhasa Personal Tourism


What an incredible recommendation!

It is only once you start to document/collate/record the things that you have done that you realise your achievements.

You also realise more than ever it is actually the people that you work with and those that support you that make those achievements all possible!

Click on the link below to read the letter of reference from Jaime Byrom

To Whom it may Concern Brett Dungan

Fedhasa Personal Tourism Words of Wisdom


Guy Matthews

Dust to Dust ! Ashes to Ashes! Eternal life is a given!
Travel well my friend and thank you for your guidance .
Love to all you leave behind !


CV Fedhasa Job Creation Tourism Words of Wisdom

Letter to TBCSA Board and CEO’s Forum

I have taken my roles on the various boards very seriously and have had time to reflect on what I believe, needs to be done in order to achieve an independent and credible private sector for tourism. Once this is achieved the definition of the public sectors role in creating the platform for us to deliver should be far more defined.
In no particular order –
• The chairman of the TBCSA should be absolutely independent of any tourism or political influences, and I believe this should be a paid position as it will require a huge amount of focus and time and can no longer be expected to be done pro bono.
• Any board position should come along with an absolute declaration of interests in the sector and related businesses;
• The CEO’s forum should be a stand-alone entity and be the mechanism for feedback between the associations and the TBCSA – the TBCSA should only be one point on this forum’s agenda;
• The TBCSA chairman/CEO should have the absolute right to question and criticize the NDT;
• The NDT should only communicate to the industry through the TBCSA;
• The NTSS has two clear deliveries, one by private sector and one by the public sector -these should not be a combined effort, but a platform should be created for each of these sectors to report back on their efforts to a central co-ordinator that is in a position to comment on these efforts independently and without reprise;
• The board of SA Tourism have no function other than to ‘rubber stamp’ decisions made by the NDT and SAT – I recommend that private sector do not sit on this board as it places them in a precarious position if they have any tourism interests;
• Clear cut associations need to represent their members and we need to move away from duplication of attendance of meetings (this will be better managed if there is a single conduit of information by the TBCSA);
• The NDT is creating an enormous department with an agenda that may not necessarily dove-tail with that of the private sector. This will result in many more ‘million room’ projects which government will expect the private sector to deliver. The KPIs of these government departments should be clearly understood so that the private sector does not spend its time and energy delivering on the jobs of government employees;
• In the coming together to deliver ‘that’ event in 2010, we lost sight of what it was that our specific jobs were and I would encourage everyone in our industry to not only define what it is that they do, but to publicly communicate this to others within the industry.
Please accept this mail in the light it is intended and accept my apologies for the meeting as I have been advised of late that my mindset has made me a little disruptive.
I have had a most remarkable time with some wonderful people and look forward to our future interactions.
Yours sincerely


CV Fedhasa Tourism

Appreciation from Fedhasa

Fedhasa Letter

Dear Brett


It is with sadness that I have the responsibility as Chairman of the National Management Board, to acknowledge and accept your resignation from FEDHASA with effect from 31st December 2011.

We salute your efforts in having managed the process of positively restructuring of the association with undying passion and drive. Your guidance, contribution and industry representation during your extended term of office has been greatly appreciated and we thank you for your continued dedication in serving the National Association since 2004.

May I take this opportunity on behalf of the members of the National Management Board, the regional and national staff members to extend our sincerest gratitude for having had the privilege of working with you and in bidding you farewell, wish you only further success in your future endeavours.

I know that the industry, media, FEDHASA membership and all the friends you have built over time will miss you. When they give us hard time, I will mobilise all my colleagues to call for your return.

Yours sincerely
Eddy Khosa
National Chairman

CV Fedhasa Tourism

Minister of Tourism

When I look back and think about all that has been done and how much effort has been put into the South African Tourism industry it is really rewarding to recieve an aknowledgment like this from the minister! Partnerships to achieve goals are important as if there is not a common goal and vision too much energy will be wasted and the envisaged end results will not be achieved !

Click here to read the message from the Minister of Tourism

CV Fedhasa Job Creation Tourism TradeRoot Words of Wisdom


The following are Not sustainable

-Systems of any sort without controls and management Is not sustainable

-Meetings with no measurable outcomes Is not sustainable

-Gearing beyond your ability to repay Is not sustainable

-Public servants in fancy cars , flying in first class seats or buying private jets Is not sustainable

-Huge payouts or settlements is not sustainable

-Policy that hinders private sector making profits – to pay tax Is not sustainable

-Vast inputs and throughputs with no tangible and real outputs Is not sustainable

-Unskilled people and people not doing their jobs Is not sustainable

-Complacency Is not sustainable

-Bribery and corruption Is not sustainable

-Wanting more than you really need Is not sustainable

-Financing businesses on unrealistic feasibilities Is not sustainable

-Anyone putting in less than they take out Is not sustainable

-Putting things off till tomorrow Is not sustainable

-Reporting false statistics Is not sustainable

-Theft of any sort Is not sustainable

-Meteoritic promotions Is not sustainable

-Compliance without reward Is not sustainable

-Any financial recovery mechanism that costs more than it recovers Is not sustainable

-Taking profit where you add no value in the supply chain Is not sustainable

-Taxation to cover inefficiencies Is not sustainable

You know all this!
Make a stand be vocal or don’t complain !!!!!!!!

Fedhasa Job Creation Tourism

Industry Update

CV Fedhasa Job Creation Tourism

Goodbye Fedhasa, not Tourism and certainly not one to QUIT!

Dungan quits Fedhasa Hotel & Restaurant brings you the insice story on why Brett Dungan, the CEO of Fechasa, has resigned from the association and other industry bodies. STEPPING DOWN: Brett Dungan, the energetic and outspoken CEO of Fedhasa, ex-hotelier and ongoing force for change in the hospitality industry, has announced that he is stepping down from his duties at Fedhasa as well as other tourism entities in which he is involved. He will continue to serve the industry through to the end of the year and this will include his involvement in the Imvelo Awards event which takes place in November. Dungan currently serves on several other boards and associations, including the ‘Tourism Business Council of South Africa, South African Tourism, the Tourism Grading Council of South Africa and the Fedhasa Large Group Hotel Committee. He was appointed chairman of Fedhasa National in 2003 and later appointed CEO. Together with Fedhasa he founded the Imvelo Responsible Tourism Awards in 2002, which has grown to the point that eco-friendly and responsible tourism practices are now the norm in industry, and no longer a quirky hobby of the odd “green” hotelier. From the start, Dungan promised two things: he would work hard to bring about positive change in the industry, and he would not keep quiet about things he believes need to be tackled firmly. He has challenged industry members to be honest and transparent in their undertakings, whether it’s government or the private sector, regarding transformation or technology, conserving the planet or dealing with crime. “People think I am Fedhasa, but that is my passion, not my job. Had I not had that support from my e-commerce business, TradeRoot, I 0 ABOVE: Brett Dungan says he is leaving the industry employers’ association in good shape and will be devoting his attention to developing his e-commerce businesses. could not have been as committed to tourism as I have been. There were always synergies: tourism touches all areas and it made good sense. I have so enjoyed this path and it is an exciting place to be: explains Dungan. “My credo in life is: ‘You’re never given a dream without also being given the ability to make it come true’. When I joined I knew this would be a tough assignment and that I could make a difference’: he adds. In addition to being a seasoned hotelier, Dungan’s other business is a combination of technology and tourism in the form of Itis and Travelbuy, e-commerce platforms that process over RI-billion of industry transactions a month. He continues to drive growth and innovation on online platforms. On the public/private sector relationships: “They have never worked more closely together, but they are different. Public sector doesn’t understand why private sector isn’t more transparent with more open diplomacy and private sector d(wsn’t understand that public sector needs so much time to get things done;’ he points out. However, Dungan says that the private and public sectors are working together better now than ever before, even though there is a fundamental difference in how they operate: those involved in the private sector do not know where their next salary is coming from and those in the public sector do. “The private sector has to make profits so they can pay tax. It is this tax that funds the public sector which provides the framework for the private sector. It cannot be a ‘them and us’ — it is a ‘WE’ situation;’ he stresses. Entrepreneurship and action are Dungan’s strong points. He gets impatient when the politics, ivory towers and hidden agendas get in the way of real progress. He says: “I cannot understand the reluctance of businesses to run as businesses. They focus on being so politically correct that the fundamentals of being in business — such as making a profit — are then an issue. When asked what I am going to do afterwards, high on my priority list is organising a grouping with like-minded business people not afraid of making a profit. They will in turn pay tax which will allow the public sector to continue their political activities. “We need to ask ourselves, what did I achieve today? Are my meetings achieving their goals? This has made me look at my life and work differently. I now live in the Drakensberg, so to attend a meeting must make a difference, not just be another opportunity to talk shop. “Sector transformation and people development are part of what we do. It is a far more complex relationship that tourism is involved in as a whole. It is not a ‘bits and pieces’ business — it requires marketing, employment, sustainability, empowerment. There is so much that congregates around tourism and those involved are absolutely passionate people — that’s why it’s a calling, not just a job. Our business is property development and people development — it is all of these things, it’s not straightforward!’ Dungan’s legacy to Fedhasa is a restructured association that is financially sound and reliant on strong regions to service its members’ needs. This was a passion that Dungan dedicated time to — “Instead of building train sets I helped an industry” he says. He is most proud of the success and adoption of the Imvelo awards and the understanding by the industry that it can do the largest events in the world very well. Dungan will be missed in his formal capacity, but he is not letting the industry down. He will remain passionate about tourism in general, and feels it is time to partner with likeminded people, keen to be successful and profitable, creating employment and paying tax. “The whole world has challenges and changes coming at it, and those changes are coming quicker and quicker. Unless people understand that if they do not at least keep up with the changes they will be lost forever. All is not well in the industry, and we need to wake up:’ he stresses. Although criticised publicly from time to time, Dungan has never been afraid to face the tough questions and say what many might not have dared to say. He has always been available for honest comment and answers. His critics may not have wanted to hear what he had to say, but he is always truthful and frank, ready to answer any question put to him. He offers the following advice for his successor, as yet unnamed: “Choose the issues and projects with great care, because it is impossible to deal with all of the industry issues. It is impossible to fight all of the things — find your champions in different areas. The only reason someone will spend time on something is because they are really good at it, it’s good for their business and they have a passion. “We need someone involved in training, whose business is in training. We need to have someone who is involved in SMME development. The best person for the job is usually someone who is in that business already!’ He goes on to say: “One of my mentors, Alan Gooderson, who was the chairman of the KZN Fedhasa at the time when I first started, said to me: I am here for my business. What’s good for my business will be good for other businesses like mine. “Things however change with time and all the political correctness is making it harder for people to make decisions or proposals without facing huge opposition and as a result less and less gets done!” His last words: “I love what I do, because it is a passion it was never a ‘job: While I was quite confident about the leadership of the association, the accommodation sector is only a small part of the tourism industry. Who is going to take that industry to the next level?”
Copyright © 2011 Newsclip Media Monitoring (PTY) LTD.

Fedhasa Job Creation Personal Tourism TradeRoot Words of Wisdom

Do not complain if you do not try and make it right!

Corruption, the abuse of entrusted power for private gain, is the single greatest obstacle to economic and social development in South Africa today, it distorts markets, stifles economic growth, debases democracy and undermines the rule of law. Corruption is the abuse of entrusted power by political leaders
or bureaucracy for personal gain or specific group interests.

Our leaders at all levels serve as role models, when our leaders at the highest levels partake in bribery and corruption, then it allows the entire country to follow, in fact it becomes a way of life because we condone it, sadly, it has become a national pastime by a small group of unscrupulous individuals.

Whenever an individual or group makes unfair material gains in a company or government then there is a price to pay, it means that they are enriching themselves at the expense of others, who are the others? the others are the entire nation, we have to pay for it via higher taxes in the case of corruption
at the government level or higher prices when it happens at the corporate level, but most important is that when money is stolen at the government level, then the entire nation has to pay in the lack of services or failure of service delivery, what does this mean? it means that the new school that was planned
for your area, or the new hospital that was planned to be built in your town or the new university that was supposed to be built in your state will not materialize because selfish individuals have decided to enrich themselves to the detriment of the community.

In South Africa, bribery and corruption does not only occur at all levels of government but has infiltrated private sectors of business as well, so the ‘epidemic’ has reached catastrophic levels, corruption not only attacks the moral fibre of our society and the integrity of our markets, but it also conflicts with the core principles on which our nation is based. Corruption is not only limited to economic or financial matters; rather, it has permeated all spheres of life, be it legal, social, moral or other.

For every corrupt ‘transaction’ that takes place, the nation has to pay for it directly or indirectly, but the poor and disadvantaged have to pay for it disproportionately because it hinders them from accessing scarce services that they really need. So, have does it affect us in our daily lives, here is a short list:
1. the entire country has to pay for corrupt practices
2. it causes inflation because companies have to recover these ‘costs’ by increasing prices on good and services
3. unfair business practices makes it difficult for honest people to survive in a immoral environment
4. it sets a bad example for the nation, and encourages bad behaviour and illegal activities
5. the entire nation loses out, corruption is like cancer, it sickens the entire nation
6. it becomes an acceptable way of life.
7. if unchecked and unstopped, it encourages further corruption, the first time offender will become habitual, and soon we will have a new breed of citizen
who commits these crimes knowing that he will never get punished i.e. a habitual criminal or repeat offender.

What are the consequences of corruption?

Corruption is among the greatest obstacles to economic and social development, there’s no doubt that corruption, endemic in South Africa, throws economic development into chaos. It affects decisions made by bureaucrats, degrades the quality of those in power, and discourages foreign investment. The harmful
effects of corruption are especially severe on the poor, who are hardest hit by economic decline, most reliant on the provision of public services, and least capable of paying the extra costs associated with bribery, fraud, and the misappropriation of economic privileges. Corruption also represents a significant additional cost of doing business. It undermines development by distorting the rule of law and weakening the institutional foundation upon which economic growth depends.

Corruption also drastically affects economic development by causing a misallocation of resources. Yes, South Africa is littered with unnecessary roads and bridges instead of hospitals because of the misallocation of funds due to bribes, but more damaging is the fact that in endemically corrupt systems, regular people are not getting served by the government; they don’t trust the government so they don’t interact with the government, a classic example is the newly implemented Road Toll system in Gauteng, what a farce, it’s bound for the scrap heap from the onset, a totally unfeasible project that is bound for failure because of economic reasons, one wonders who and how much ‘grease’ was used to make it happen, another example is the relatively low cost of buying a South African citizenship, the current rate is ‘set’ at a lowly twenty five thousand rand or the ‘spot fines’ that traffic police accept countrywide for traffic infringements, only to be pocketed for their personal enrichment.

Corruption damages policies and programs that aim to reduce poverty. The harmful effects of corruption are especially severe on the poor, who are hardest hit by economic decline, are most reliant on the provision of public services, and are least capable of paying the extra costs associated with bribery, fraud, and the misappropriation of economic privileges. The stakes are high, not only is corruption a barrier to development, but to innovation and business growth as well. Corruption lowers productivity, reduces the effectiveness of industrial policies, and encourages businesses to operate in the unofficial sector in violation of tax and regulatory laws.

So, what are the signs of corruption and how are the perpetrators benefiting? a small, select group of the population, mostly people in power or having the ‘right’ connections are wallowing in untold luxury in a disproportionate ratio to their legal income, by buying luxury houses, cars, extravagant holidays, fancy clothes etc.

Why is bribery and corruption not good? because it is immoral, unethical and unlawful, because perpetrators enrich themselves at the expense of others, because it sets a precedent for the entire country to engage in unlawful and illegal activities, it makes poorer people more poor and puts them in an unfair position of poverty by exploitation, thus setting them up for failure, that’s why, we have to stamp out bribery and corruption at all levels, it’s a national priority that threatens our very future.

How do we stop Bribery and Corruption?

Firstly, there should be check and balances in place to ensure that these crimes are not committed, if people are caught doing these acts then they should be punished by the law and their acts should be exposed to the public and in newspapers. The entire nation should unite and expose these people because it’s a national cancer that has to be removed. Policies should include to good governance, establish rule of law, strengthen institutions of participation and accountability, and limit government interventions to focus on it’s core mandate, increasing political accountability, strengthening civil society participation, creating a competitive private sector, placing institutional restraints on power, and improving public sector management.

We should set up an anonymous hotline and a website to expose bribery and corruption; reward people who report these wrongdoings and discuss the problem with our neighbours, colleagues, friends, elected officials and members of parliament and write to the newspapers to highlight and expose the problem.